- Establish rapport
- Make client comfortable
- Use the necessary visual aid to inform client about the family planning methods available
- Tell client about the action and effectiveness of all the methods
- Tell client the health benefits and potential risks
- Tell client about methods which do not protect against HIV/AIDS and STI’s
- Explain how to prevent contracting HIV.AIDS and STI’s when using the methods
- Ask about which methods interest the client
- Assess her knowledge about these methods
- Correct any misinformation that the client may have
- Answer questions that the client may have
- Ask about the client’s reproductive goals
- Assist client to make an informed choice of an appropriate method
- Conduct any additional assessment on client necessary for the method chosen
- Help the client to choose a different method if choice is unsuitable after the additional assessment
- Provide the method of choice if available or refer to the centre where service is available
- Record procedure/information in client’s card
- Encourage the client to return to the clinic anytime she/he has a problem
- Thank client and ask him/her to come again
