1. Identify patient’s treatment chart and medication.
  2. Establish rapport with patient.
  3. Use language that patient understands.
  4. Involve patient and/or significant others.
  5. Speak audibly to patient.
  6. Explain procedure to patient and family.
  7. Assess patient’s previous knowledge on medication.
  8. Show type of medication to patient and/or significant others.
  9. Inform patient and/or significant others about route(s) of administration.
  10. Instruct patient and/or significant others on dosage of medication to take at a time.
  11. Explain action of the medication to patient and/or significant others.
  12. Describe the side effect(s) of the medication to patient and/or significant others.
  13. Instruct patient and/or significant others to report to hospital when serious side effect(s) occur.
  14. Demonstrate to patient and/or significant others how to store drug at home safely.
  15. Allow patient and/or significant others to repeat instruction and ask question(s).
  16. Respond to question(s) appropriately.
  17. Thank patient and/or significant others for co-operating and document procedure in the nurses’ notes.